*****

In 2014 I realised that the amount of my Internet account was to high, but on the account I had top up. So it was strange that the account was high. MTN then suspended my Internet and hold me liable for the amount. I went in to the matter and phoned them, they told me that ***** has been done. I went the nearest MTN shop and they told the ***** took place at Morningside. Somebody has changed the account and took out a Nokia Asha 210 cellphone out on this account. I phoned MTN again they told me to go to the police station to get a affidavit. I got the affidavit and took all my account pages to MTN' s head office. I went to the head office twice now and they told me that they will pay back the money they deducted for this account and the debit order that they did after I asked them to stop the debit order. Since 2014 this is going on. I phone them every week and every time it is the same answer , your money will be paid in two days from now.