1 reviews | Active since Feb 2015
*****
Dear MTN,<br> <br> I can say I'm so disappointed on your service and I will never wish anyone to ever deal with you.<br> <br> Last year when I tried to open an account with you. I was told I have already existing account with you and it in arrears and came to my surprise because I never opened any account and was unemployed for years before high school since I was still studying.<br> <br> You then advised me to send an affidavit to you and ID claiming I wasn't the person which I did that November 2014 last year. I was promised I should wait from you which I kept on calling to find out but early this year I was told you didn't receive my documents I had to resend my documents again. I sent my documents again at \Midlands Mall MTN Pietermaritzburg branch"<br> <br> This has caused so much inconvenience since I have lost so many opportunities because my record is bad and as you know most companies they rely on credit credit. <br> <br> NB: I promise this is my last email sent to you if you don't reply. I'm taking legal actions and demand MTN to pay me all the salaries I missed and also my money wasted on calls because of my credit record and please stop promising me lies I'm TIRED.<br> <br> Regards<br> <br> Busisiwe Rebecca Mlaba"""
Thank you for the post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that a request has been sent to ITC to update your profile. Allow 5 working days for the process. Once confirmation has been received from ITC a ref number will be sent to you.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for the post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that a request has been sent to ITC to update your profile. Allow 5 working days for the process. Once confirmation has been received from ITC a ref number will be sent to you.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
