MT
Marisa T
1 reviews | Active since Aug 2013
09 Oct 2015, 10:54
*****
R150 charged to my account for sim swap at highgate store-never been there in my life. 4 weeks of waiting for customer services to cone back to me, told it is my problem. Spent the whole morning calling the store, no answer, no voicemail. **********!
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MTN South Africa's replyOfficial
11 Oct 2015, 12:56Hello Mditerlizzi,
Thank you for bringing this matter to our attention. We sincerely apologiSe for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Highgate Cellular Store for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologiSe for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Highgate Cellular Store for assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply11 Oct 2015, 12:56
Official
Hello Mditerlizzi,
Thank you for bringing this matter to our attention. We sincerely apologiSe for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Highgate Cellular Store for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologiSe for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Highgate Cellular Store for assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,