*****

Where does one start. I am a MTN customer for many years now. I got a sms saying my new new contract is being vetted then another sms saying banking details are being updated, this on a Sunday night. I called Mtn 808. They can't see anything on their system -I should call on Monday. Monday I call they still can't see anything on their systems and I was told to ignore as it is haox. I call back again and speak to several *********** call centre agents. One puts me through to ***** section but they only deal with internal *****. Tuesday I go to a branch to be told that 3 news contracts have taken out in my name. Go to police station for an affidavit etc and then mtn ***** calls me to say it is internal mtn sales agents doing this and the necessary steps will be followed, no monies will be deducted from my bank account. Well well R50404.08 was deducted yesterday from my bank account. Leaving me with no monies in my bank account. Mtn has access to our personal details and they mis-use it and then they still go and deduct the full amount that the *******s spend on the ******* contracts they took out on my name!