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A ********** MTN Cell account had been opened in my name in August 2015 apparently by MTN's call centre, upon requesting documentation pertaining to the account and proof of the ID presented for acceptance of the phone none can be provided, calling their ***** department is completely futile as there is no answer and the staff at the W/B Junction store could not give me a reasonable explanation of how it would be possible for a \new"contract phone to be handed to an individual at a \""**********\"" address provided without the necessary documentation according to my knowledge upon acceptance proof of residence and a copy of the ID is requested the contract is then SIGNED before delivery takes place!! The staff at the Junction had indicated this to be a daily occurrence and that MTN will not hesitate in cancelling the account"