JS
Judith S
1 reviews | Active since Feb 2015
03 Aug 2015, 15:06
*****
On 24 February 2015, I provided comprehensive details regarding the ***** perpetuated with my identity number. I included affidavits, copies of all relevant details and the like. To date, I have had no response from you except for regular phone calls and messages requesting me to make payment of the ********** amount that is outstanding. Can Someone at MTN please finally assist me to resolve this matter and absolve my name, to date I have heard nothing.
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Replies (1)MTN South Africa's replyOfficial
20 Aug 2015, 12:08Hello stormee01,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the account has been deactivated and a journal on your account as per documents received.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the account has been deactivated and a journal on your account as per documents received.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply20 Aug 2015, 12:08
Official
Hello stormee01,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the account has been deactivated and a journal on your account as per documents received.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the account has been deactivated and a journal on your account as per documents received.
Best regards
Mantoa
REQ:***
Best regards,
