*****

I upgraded on 07 June 2014 to a contract I have to pay R89 for a Samsung Galaxy s3 mini with 75+25mb.<br> I have been receiving 10mb of data every month, I have tried emails and phone calls trying to sort this out asking for the voice recording of my upgrade, mtn has ignored me completely. I went to mtn at mall@reds and spoke to Jay Gounder who logged a call for me well it seems that I am receiving 75mb of data now but they have increased the amount I pay by R120. Except for calls and data usage after your money on the account is finished for that month there will be extra charges, but how can mtn just increase the contract price at will. I just can't seem to to talk to anyone like a Manager or supervisor, the mtn 808 number just keeps you on the line till your battery is dead or until it disconnects you, they don't reply to my emails, who is accountable being CEOless. It just doesn't seem that anyone can fine them for being so **********. If I was committing ***** I would go to jail but mtn what happens to them? they get a R10 fine. This is not a matter of billing errors this is plain *****. I have logged a formal complaint with the NCC I am curious to see if they can do anything. IF?