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<p>Good Day</p> <p><br />Please can you assist me, I had a data Contract with MTN ********** 935 of which I went to Cancel in December as I no longer needed it, only to find out that someone had already upgraded my contract telephonically the person had chaged my physical address and my email address. I then contacted my Richards Bay Branch Dean the manager then informed me I had to get a affidavit from the police station of which I did on the 21 December 2015, I then took it back to Richardsbay and they processed the forms to the ***** department. Dean then informed me that I had to complete a Migration form in order to have my contract cancelled, of which I then did. But I was informed on the 28th June 2016 that the contract is still active it is on a month to month. How is this at all possible.</p> <p><br />This all came about after I received a call from a company Munnik Basson where they questioned me as to why I have not paid my account, I then informed them that it was handed to the ***** department in December,</p> <p><br />I have all the documents with me.</p> <p><br />I have asked Richards Bay MTN to sort this out but two days later and they just say they looking into it they are waiting for an answer from there Durban office. I cant wait so long as I am a nervous wreck knowing that someone thinks I owe them money</p>