Fradulent Contract!!!!!

Someone opened a ********** account using my details, i only realized this when a debit order went offf my bank account in February, i called MTN and was help by Nombulelo Moloi, she told me i needed to send an Affidavit to say i did not open an account with MTN and a copy of ID to her email address, I did that in April as i was reluctant to going out due to the lockdown,but after the second D/O went off, i had to go police station for the affidavit and sent to her. I have been following up for feedback but nothing. This month again, i have been debitted R4600. Out of frastration i have sent a third follow up and copied MTN ***** email, still no response. This is frastrating as i cannot get through the MTN customer care and no response from Nombulelo. I also checked my Credit record, this contract in appearing. MTN did not do thourogh due deligence when opening the contracts, and now i have to struggle getting this rectified. I think think is really an issue that MTN should take serious in protection of their brand.