1 reviews | Active since Mar 2017
Four months and still no stoc****
It has now been just over 1 month since MTN contacted me regarding my post on this site. I have the name and number of the person that contacted me on behalf of the MTN area manager, to apologize, and promise me that they will source a laptop for me as soon as possible. Since then I have not heard anything from them again. Ridiculously, the same laptop deal is once again shown in the MTN booklet for March 2019. I do not understand how you can have a promotion or deal on an item that you have no stock for. As far I know, Lenovo has branches in South Africa, and a head office in Johannesburg. Is it really that difficult to contact Lenovo and try to organize a Laptop? Has MTN now just decided to **********ly advertise items in their booklet with absolutely no intention of ever supplying the items? Do they want to alienate their client base, and send their clients to other service providers? This is becoming quite laughable, to be honest. I would expect much better service and communication from a large and well-established company like this. If this is the way clients will be treated in future, I see a dark downward trend for this company in the near future. I pay good money every month, so expect much better service than this. I am now seriously gettinh very upset with the way I am being treated.
