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Dixon M
1 reviews | Active since Feb 2014
07 Sept 2015, 21:09
Four days still no sim swap
MTN is a joke. Four days after doing a sim swap and my contract simis still not activated. Clients cannot get hold of me, and at this rate I'm considering migrating all the business accounts to Vodacom/Cell C. It seems the higher their prices go, the worse their service gets.
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Replies (1)
MTN South Africa's replyOfficial
08 Sept 2015, 13:56Hello DixonM,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that an email has been sent through to you requesting for some more information.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that an email has been sent through to you requesting for some more information.
Best regards
Mantoa
REQ:***
MTN South Africa's reply08 Sept 2015, 13:56
Official
Hello DixonM,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that an email has been sent through to you requesting for some more information.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that an email has been sent through to you requesting for some more information.
Best regards
Mantoa
REQ:***