AL
A L
1 reviews | Active since Jun 2015
17 Aug 2015, 11:36
FOREVER NO NETWORK!
This has been going on for years that there is always no signal in the Mitchell's Plain Area - (Eastridge near to Swartklip to be exact )-Nothing has ever been done and all the people are complaining that they are forever struggling to reach people in the Eastridge area. What is the use of having a cell phone then if there is no network? I'm begging to tell people to contact me on my Landline Telkom line.<br> <br> I would really like for something to be done as I am not the only one complaining.<br> <br> Fed up!
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MTN South Africa's replyOfficial
03 Sept 2015, 12:46Hello ****ed789,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***ternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.): Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) : If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No Is the problem experienced indoors or outdoors? Make and model of handset / device:
Any other information:
Warm regards,
Willem
REQ:***
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***ternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.): Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) : If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No Is the problem experienced indoors or outdoors? Make and model of handset / device:
Any other information:
Warm regards,
Willem
REQ:***
MTN South Africa's reply03 Sept 2015, 12:46
Official
Hello ****ed789,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***ternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.): Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) : If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No Is the problem experienced indoors or outdoors? Make and model of handset / device:
Any other information:
Warm regards,
Willem
REQ:***
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***ternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.): Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) : If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No Is the problem experienced indoors or outdoors? Make and model of handset / device:
Any other information:
Warm regards,
Willem
REQ:***