HK
Hofmeyr K

1 reviews | Active since Mar 2014

21 Jul 2015, 15:50

Forcing me to listen to an add when I make a call

I am on contract and when I make an outgoing call MTN is forcing me to listen to an add for some MTN service.<br> I find this a disgrace, and a waste of time. I will move my contract over to another carrier as soon as it expires. I already have to receive a constant bombardment of SMSes that I never signed up for advertising MTN **** or some life insurance or whatever. Now having to force me to listen to an add before I make a call is the last straw.<br> Cheers MTN

0
Replies (1)
MTN South Africa
MTN South Africa's reply28 Jul 2015, 10:08
Official
Hello Meyr,

Thank you for taking time to raise your concerns with MTN. We value and appreciate your input in this matter.Please be advised that our adverts are market related and also are in line with the Regulator's (Icasa) guidelines.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Regards,
Felicity
REQ:***