FORCED SALE
Mike from MTN came back to me but the problem is still not resolved , I need to know why was I billed even after the contract was expired .I received a statement on account NO122960 please note I will only pay R372.50 because the amount R273. 92 for cell number *** has expired in October already ref *** given by Sibongile Sibongile .<br> <br> Mike's respond on my previous complaint is already what I knew , he is not giving me solution, should he gave himself time to read my complaint he would have understood <br> <br> please sort out my statement
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MTN South Africa's replyOfficial
27 Nov 2015, 13:04Hello RienieTeke,
We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that I have escalated the query to the Billing department as the request for the late cancellation assistance , Ref REQ:***.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that I have escalated the query to the Billing department as the request for the late cancellation assistance , Ref REQ:***.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply27 Nov 2015, 13:04
Official
Hello RienieTeke,
We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that I have escalated the query to the Billing department as the request for the late cancellation assistance , Ref REQ:***.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this.
Kindly be advised that I have escalated the query to the Billing department as the request for the late cancellation assistance , Ref REQ:***.
Regards
Nompumelelo
REQ:***
Best regards,