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Nidean R

1 reviews | Active since Feb 2015

05 Feb 2015, 16:13

FORCED PROMOTIONS

At 11h23 this morning, 05.02.2015, I received an sms from MTN advising that I have received free MTN wow R100+20MB. On the 04.02.2015 I loaded R30 MTN and converted it to data, receiving 155MB. The evening I loaded R60 to maintain my MTN account and converted R30 to data. My account balance standing over 300MB excl previous balance as well as just over R30 airtime. When this promotion was sent my airtime and data according to *141# was \done"and the bal when I dialled *141# was the promotion R100+20MB. I have never requested to activate this promotion with MTN as their promotions suck cause it does not benefit me. I do not make calls I use data"

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Feb 2015, 13:18
Official
Hello Nidean,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this matter has been escalated to our prepaid call centre management team for investigation, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***