For a business this size...support and systems are beyond USELESS

I have never experienced such poor systems in my life! I moved from contract to pay as you go and since I have done this NOTHING has worked - I cannot make a phone call, load data...nothing!!!! This despite having been on the phone for a day and a half in in store trying to sort it out. I was then told a SIM swap would solve this......well it has only got worse. I am now trying to port my number to Vodacom and this useless network cannot even get that right....I rep**** to a prompt and they then proceed to tell me it had expired because I hadn't responded!

I actually can't believe that MTN is as big as it is with systems that are as useless as these...its really a joke. After struggling with this for 5 days, having bought a Cell C sim just so I can make phone calls and still not a resolution in sight.

I am a business owner and losing my number and not being able to bank online is a disaster to my business but NO-ONE at MTN seems to be able to solve my issue...NO-ONE! And no system!!

MTN - I am happily walking away from you and am sad I spent so many years supporting you