Fooled by MTN

Item: MTN South Africa
Rating: 1
Author: Wade S

I migrated my contract to My CHOICE Flexi R110 under the belief that i could use that R110 value to purchase data bundles. Apparently this is not the case and I have apparently been fooled by a devious marketing trick. Well played MTN you sneaky money-grabbing ************.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

22 Jan 2019, 12:37

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I will contact you to discuss further.

We would like to assure you that we are actively working to improve our service levels.

Warm RegardsZenetta Portia ViljoenComplaints Management team

Best regards,

MTN South Africa's reply22 Jan 2019, 12:37

Official

Best regards,

MTN South Africa's replyOfficial

22 Jan 2019, 12:43

Good day

I have tried to call you several times but your number is on voicemail.

Warm RegardsZenetta Portia ViljoenComplaints Management team

Best regards,

MTN South Africa's reply22 Jan 2019, 12:43

Official

Good day

I have tried to call you several times but your number is on voicemail.

Warm RegardsZenetta Portia ViljoenComplaints Management team

Best regards,

Fooled by MTN

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