Fone not insured immediately - useless manager

<p>I am ****ed!!! I firstly laid a complaint abt the s7 upgrade and no stock...i was asked for my number and noone called me...and now this!!! I upgraded to the S7 last week and asked for insurance on the fone. I filled out the forms and thought that was it. I called the store jus nw and questioned the cost to insure the tab that came with it...the uselesa manager Edwin, sed its only given if the cust asks for insurance on the Tab..wat ******* sales is this, shudn u b proactively be selling??? Anyway this useless manager accidentally let out that i need to apply for the insurance and in 3-5days i will receive an sms advising that its been accepted. I then asked him abt my S7edge wethr it was insured or nt...all the idiot cud repet was that he is nt in the insurance dept and i need to wait for an sms from them. I eventually got so ****ed off at him not telling me yes or no to a simple question that i swore at him! I asked for the manager and he told me he was the manager....wat freaken idiot managers mtn employs!!! I swore him again and put the fone down on him! Here i am walking around with a R15500-00 fone and it is not **** insured! Wat ******* is this that i hav to wait for acceptance...i called my personal insurance and aftr 2mins my tab is covered! *** wasnt i told that i need to "apply" for insurance wen i did the upgrade...if i new that i wud hav insured my fone immed as i did with my tab and nt bothered with u idiots!!! Store:clearwater mall the new store.....sales consultant:christine....date of upgrade:21july2016....idiot manager:edwin...his number ********** 766</p>