***en mtn airtime ******
<p>Mtn deserves no star ratings they are below zero when it to transparency and honesty,</p> <p>I have bought R40 airtime so buy 50mb daily and 35mb daily then bought 100mb rush hour, had just about over 170mb which left me R9 airtime this was at 19:15 after half an hour I was left with R0 airtime and 12megs so I call the customer centre and the service ***** spins me a story of having used all my data plus airtiem,after which I ask about the 12megs I have left and why my airtime is utilized instead of my data he simple says the daily megs are just for browsing not to surf internet but then this means I am supposed to be left with over 80mb still, I'm really tired of having to call mtn everything day, this network does not have the best interest of their clients at heart all they do is rip people off and find a way to cover it with all sorts of bull**** explanations,</p>
Good Day Joseph,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Kindly note that as per our systems you were charged from both your data and airtime due to multiple sessions running on your device. The reason the session deducted from both was due to some of the sessions running at the same time. To avoid this from happening you should log off all your internet sessions, clear the browser tabs, restrict the background data and enable the device flight mode for a few minutes and disable the flight mode to deactivate all running applications.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
Good Day Joseph,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Kindly note that as per our systems you were charged from both your data and airtime due to multiple sessions running on your device. The reason the session deducted from both was due to some of the sessions running at the same time. To avoid this from happening you should log off all your internet sessions, clear the browser tabs, restrict the background data and enable the device flight mode for a few minutes and disable the flight mode to deactivate all running applications.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
That is not true. I don't believe that in this day and era where people get over charged by networks someone would still utilize multiple browser sessions, your explanation is uninformed and bias so please spare me the self righteous bull. I have finally removed myself from your slavery grasp and I'm never coming back to your network ever again. Now that sucks especially if coming from a client and you will still loose many more cause you never practice what you preach
Goodbye *****et mtn
Good riddance
That is not true. I don't believe that in this day and era where people get over charged by networks someone would still utilize multiple browser sessions, your explanation is uninformed and bias so please spare me the self righteous bull. I have finally removed myself from your slavery grasp and I'm never coming back to your network ever again. Now that sucks especially if coming from a client and you will still loose many more cause you never practice what you preach
Goodbye *****et mtn
Good riddance