JM
Jean-Jacques Mare
1 reviews | Active since Aug 2015
14 Jan 2016, 16:48
Fluctuating Data Signal Coverage in Onverwacht
Subscriber name: Jean-Jacques Mare<br> Mobile number/s experiencing the problem: ***<br> Physical Street Address: Sheppard Tree Manor, on the corner of Chris Hani and Alwyn Road<br> Suburb: Onverwacht, 0557<br> <br> Is it a voice or data problem? : Data problem<br> Provide a brief description of the problem experienced: The network coverage is not consistent. The coverage fluctuates - 3G/4G is only available for a few minutes before the signal disappears
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MTN South Africa's replyOfficial
16 Jan 2016, 12:34Hello JJMare,
We are truly sorry for any inconvenience caused.
Kindly can we request that you complete the full coverage template and send it to *** and a request will be logged on your behalf. A technician will then be assigned to the request and provide you with a suitable solution.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
Kindly can we request that you complete the full coverage template and send it to *** and a request will be logged on your behalf. A technician will then be assigned to the request and provide you with a suitable solution.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply16 Jan 2016, 12:34
Official
Hello JJMare,
We are truly sorry for any inconvenience caused.
Kindly can we request that you complete the full coverage template and send it to *** and a request will be logged on your behalf. A technician will then be assigned to the request and provide you with a suitable solution.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
Kindly can we request that you complete the full coverage template and send it to *** and a request will be logged on your behalf. A technician will then be assigned to the request and provide you with a suitable solution.
Regards
Tim
MTN Complaints Management Team: REQ:***