MN
Mandla N
1 reviews | Active since Aug 2015
31 Aug 2015, 08:05
FLIPPIN ****ED
I went to do a swim swap on the 27th of August 15 and I was told the new sim will be active after 2 hours and till today it's not flipping working and they debited me so what the **** am I paying for as I am not getting their services?????? I've called their call center every day and they keep telling me check it after 2 hours. If it wasn't for the huge cancellation fee I would have cancelled the contract with ****** MTN...flipping useless mxm
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MTN South Africa's replyOfficial
14 Sept 2015, 13:32Hello Daggakraal,
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
As per our conversation earlier today 13:24pm , you have confirmed that the sim swap is active.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
As per our conversation earlier today 13:24pm , you have confirmed that the sim swap is active.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 13:32
Official
Hello Daggakraal,
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
As per our conversation earlier today 13:24pm , you have confirmed that the sim swap is active.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
As per our conversation earlier today 13:24pm , you have confirmed that the sim swap is active.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Best regards,