F.J Liebenbeg

Hi, another lot of *********** fools:

I have this problem with them. I have this 5 g router that was not working properly for some reason MTN can't give me any reasons why or answers for, so I went into the Mall @ Reds office where I bought it. I give the unit back to them with the sim card everything canceled the contract.

I then apply for a new contract with new sim card and number and new router.

I played cash for the new router and sim card. This is now +/- 6 months ago. Every time I pay cash for the Subscription since then and every time as soon as I paid it, it gets cut off. Remember the subscription is paid in full.

I started to investigate and find out they the *********** fools in the Mall @ reds Office had never canceled the previous contract, due to their negligence there is now to routers on my name. one that still have and one that I don't have and every time they the money is going into the account of the router I don't have and the contract that was spouse to be canceled 6 months ago.

Every time the router is of for more than a week + before MTN wakes up and rectify the problem. It's now more than a week its of and the subscription is fully payed. I use the internet for work purposes and now I pay for a service I don't have and must pay for another internet provider.

Now the question to MTN is are they gone refund the money I have to spend due to their negligent behavior or not.