FIXED LTE NETWORK ISSUE UNRESOLVED

Truly a piece of $*&^% service provider. I have not had internet for the past 3 days on my FIXED LTE Device that I pay R1000 monthly and it has negatively affected my business which is heavily dependent on us being online 24hrs a day! I called their *** coverage number and I was told there was an issue with the local tower I connect to and that a service technician has been dispatched to resolve the issue. It's been 3 days now! I have spent the R2500 now buying internet because we need to stay aloat. So I am wasting money but I am expected to pay R1000 at the end of the month for a service I dont have!!!

I phone in and requested that they atleast transfer the data from the data contract to another MTN number whilst they are fixing the local tower, instead of assisting me, I am being referred to a billion departments.

I resorted to rather cancelling the contract because I have spent way more buying data to keep my business from collapsing, I tell you I've been waiting for 3hrs onhold for their contract cancellation department. Basically, I AM NOT GETTING SERVICE FOR SOMETHING I AM GOING TO BE DEBITED A R1000 END OF THE MONTH AND I CANT CANCEL THE DAMN CONTRACT BECAUSE NO ONE IS WILLING TO PICK UP THE PHONE.

I am utterly disgusted and will taking this up with the relevant consumer authorotise then proceed to cancell all my contracts with MTN.

Disgusting, disgusting, disgusting!!!