Fix your house please.

MTN staff is very lazy and ***********. I called them regarding my account number BA*** that needs to be settled and they referred me to VeriCred because the account is no longer with them. I called, WhatsApp and emailed VeriCred but the response was the same. “We do not have that account on our side”. I called MTN again and each and every time I call i will get a different agent and ask me the same thing over and over again after that ill be on hold for 30 min to and Hour. When tell them that VeriCred doesn’t know anything about the account they transfer you to legal department. When you finally get hold of an agent he is also clueless, he’ll transfer you back to collection department. We played that game the whole day without me getting the help I need. They keep telling me that the account is with VeriCred since last year but not even a single day I have ever get any contact with them. My credit profile is ruined because of this. Why can’t i pay mtn directly because these third parties their using are useless. You need to fix this.

ID number *** *** ***

Just send me the account details please.