FIX MY UPGRADE AND REFUND ME

MTN - You contacted me as it was time for my FREE upgrade.

1. YOU deducted R1400 for an early upgrade fee?!?! I was DUE FOR AN UPGRADE according to your systems and I still asked the consultant if there ere ANY additional costs hidden. This needs to be refunded immediately please

2. This SAME upgrade package was supposed to include a FREE samsaung galacxy tablet which NEVER arrived with the upgrade. I contacted the relevant department and they advised that I am on the "to be resolved" list as you ran out of stock. The reason you ran out of stock is that it took you 8 WEEKS to send the upgrade.

Please action the following: - Refund my R1400 into my bank account! - Deliver on the full package by delivering the FREE samsung galaxy tablet

Your customer service is NON existent!!!!!

Louise Harty *** ***