FIX MY BILL, JUST FIX MY BILL!

Alice, please advise me why you guys want to suspend my services due to errors YOU (MTN) can't fix. It seems this is the only language you understand, I sent you mails with regards to my bill and you ignored them; if this is what you are willing to respond to let it be. What are the SMSes for if you are still billing me for what I don't use and/or have? This "bright side-nyana" of yours is actually soo dark, pity I wasn't warned but I'll ensure others don't fall in it.

Do I get behind your computer screens and sell myself services? Because your people make it seem like it's my fault. My credit is ruined here because of Quintin Theodore, I'm in telecoms and this commission stinginess affecting me while your sales people are bargaining huh... Your call center is way too useless and clueless. I just don't get how your useless staff can fail to see what contract a customer has, are those computer screens for hiding what MTN robs us behind those desks? I'm tired of these "we've logged a call" which get closed without a resolution.

Do you even know good customer services? GET THAT R1.5 OFF MY BILL, not just the existing like you did before but all the extra money off my bill for the entire contract; I WANT MY BILL FIXED NOW!!