AM
Anthony M

1 reviews | Active since Jun 2015

16 Apr 2019, 20:34

FIX IT! That's all

How on earth can you port my number away from one network and then network-bar it? I am at an absolute loss for words at your complete incompetence. I ported my number away from one service provider because of inadequate coverage to you, MTN and now I'm sorry that I ever did that. Please explain how you can port a number into MTN and then bar it because of this RICA non-sense. DO YOU KNOW WHAT YOU ARE DOING???????? WHY IS MY NUMBER PORTED IF YOU DID NOT RECEIVE THE NECESSARY DOCUMENTS TO RICA??? DO YOU REALISE MY FRUSTRATION??? Then, to aggravate matters, I cannot even call you from my number because you've barred the damn thing. My god, I cannot believe the incompetence. You port the number in, then bar it so that I cannot even call you on 135 to tell you how to do your job properly. Just FIX IT. That's all.

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Apr 2019, 13:53
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team 

Best regards,