wS
willem S
1 reviews | Active since Nov 2015
04 Jan 2016, 17:20
FINALLY SOMEBODY COMPETENT
Since 13 October REQ:*** I tried to sort out overcharges on my account, and promises was even made on HELLO PETER to pass credits, but alas nothing came of it.<br> <br> I tried again to get help, and a angel, Keabetsoe Maelangoe, answered the phone, promised to sort it out, and I said blah blah blah, I heard it before. <br> Long and behold, SHE SORTED IT OUT FOR ME!!!!!!<br> <br> Keabetsoe Maelangoe, MTN is not paying you enough!! You are a absolute star!!
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MTN South Africa's replyOfficial
06 Jan 2016, 16:16Hello MRschumi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the credit has been passed against the account. We have changed cell number *** to Broadband 2GB Top up for the account not be charged again for extra data usage. The credit for R -1,828.01 will be used against the next invoices.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the credit has been passed against the account. We have changed cell number *** to Broadband 2GB Top up for the account not be charged again for extra data usage. The credit for R -1,828.01 will be used against the next invoices.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply06 Jan 2016, 16:16
Official
Hello MRschumi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the credit has been passed against the account. We have changed cell number *** to Broadband 2GB Top up for the account not be charged again for extra data usage. The credit for R -1,828.01 will be used against the next invoices.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the credit has been passed against the account. We have changed cell number *** to Broadband 2GB Top up for the account not be charged again for extra data usage. The credit for R -1,828.01 will be used against the next invoices.
Kind Regards,
Alice van der Merwe
***
Best regards,