MG
Matthew G

1 reviews | Active since Sept 2015

21 Dec 2016, 13:18

Filthy MTN

<p>It is now almost a month since I emailed my simple problem to that Black Hole that MTN refers to as: ********** MTN simply is incapable of ever responding to an email it is simply read receipt after read receipt and zero feedback. I then attempted to contact filthy MTN via their Twitter account and all that I receive is the usual empty promises that they 'appologize' and will revert back to me, which of course never happens. I have been an MTN customer since 1994, however the service has been in steady decline now for several years, so I think the time has arrived for me to cancel my dealings with this filthy company and move my business across to a network which is capable of treating its customers with respect and being grateful for the business they receive on a monthly basis, This MTN has degenerated intol a CIRCUS and biggest clown of the show is the CEO who has obviously never had any business experience because the service is non-existent at MTN!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply11 Jan 2017, 17:55
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

If you are still experiencing problems with the mobile number please write back to us and we will attend to the matter accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,