Fill ****** and misled by MTN

My name is Oscar I would like to lodge a complaint of potential ***** to MTN, on the month of march I was contacted by a consultant at MTN customer services to offer a WiFi router..and I explained to them that I already use Rain Router..and the lady consultant pushed that I would only pay for the next month and not the first month, but the month after I got the router the invoice was double the amount, also a “pro rada” that I was not given an explanation about. I didn’t pay it because I was mislead about the costs, and tried to cancel due to the manipulation of taking the router my means of persuasion that excluded the most important facts, just so I could take the router. I was told there would be an investigation, and the feedback was that everything was explained to me the way it was supposed to, and I stuck to my statement that I was mislead as well as manipulated and so I requested the recordings to give to my family lawyer, and they refused and said I had to go to the nearest MTN branch, I did so, and they said I cannot get the recordings I have to call customer services and I did but then I was referred to another MTN branch, and was told the same thing about the impossibility of getting recordings since they are at the customer service(the once’s who called). But nonetheless my reason was to cancel and they insisted for an investigation that took a long period of time where I was billed two times by then.I’m still waiting for recordings for legal action and to report the matter as well as to report the consultant. I was told the router is better than Rain (which is unlimited) but apparently the MTN is uncapped, and I don’t see how that is better than the other. I am stuck with two routers that I am paying for at the moment. I also asked the lady to bill the mtn router on a separate account and not with the phones I’m paying for and she told me it wasn’t a problem and I can separate the payment on a later stage, and now when I want to separate the payments I’m told it’s not possible and I should’ve done it in the beginning meaning the consultant **** and knew that I was not going to be able to separate the payments and be forced to pay for the router that I’d combined with my contract phones. And now my bill is too high and have no idea of the money that Is deducted from my account. I’ve been complaining and wanting to cancel for months. I’ve never missed payment for the phones and since this router thing it has complicated my expenses.The router is also problematic in term of network in my area which I’ve communicated with them, and I was forced to take the router to my sister since it works in her area, because I was still paying for it even when I didn’t work in my area. It makes no sense for me to pay for something that doesn’t work or is problematic and I shouldn’t have to pay for it just for it not to work, and be forced to get my money’s worth by taking it somewhere else.I was mislead and want to cancel and return this router immediately. Now they say I must pay for the whole year when I cancel.