1 reviews | Active since Aug 2016
Fibre to the Home - monitor usage?
<p>I have been trying to login to view my fibre usage for over two weeks now. I call every day only to be told that it's been resolved and I'll receive an email with my login details.</p> <p> </p> <p>My LATEST reference number is: 2 ********** 8. Really frustrating.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
....and now what? I called again today with no further feedabck. I get told the exact same thing every time I call: "It's been escalated". Then I never hear back. This is infuriating!
....and now what? I called again today with no further feedabck. I get told the exact same thing every time I call: "It's been escalated". Then I never hear back. This is infuriating!