FIBRE

I app**** for fiber with mtn and requested that my account must activated and be billed from 1 October 2024, as I was still on my previous network provider. They came and installed during month and decided to send me a pro rata invoice. I called to find out why are they charging prorata , I did not get a straight answer. They then sent me an email that said my query was closed and resolved. Now that I'm supposed to start using MTN fiber , it's not activated. I've been trying to call their call center I can't seem to get through. I've never seen such lack of professionalism. I'm so disappointed. never thought I'd get such treatment from a big and well-known company like MTN