Feeling **********

MTN! Feel totally done in! What exactly are your rates that it is possible for me to have used 10 GIGS (YES 10) in 5 and a half hours while working from home on Friday morning??? And NO, i am NOT in the movie industry "downloading" movies or streaming. And the ONLY explanation I get given is that my device was "active" on the Internet?????? So once my connection was "acting up" on Friday, I used another device as a hot spot. Turns out that for the same period of time that device only used 2GiG, doing the exact same thing (obviously not MTN). Why is everything left so open to "interpretation"? How is it that nothing can be done about it or that we can not get a semi decent answer? I use my device for the same purpose every month and have never run out of data on the VERY DAY I get my data subscription. This only seems odd to me? PS – I think my FAVOURITE part was the sarcasm from the gentleman that "tried" to assist when i called.