Feel like going over to Vodacom

I am highly ****ed off with MTN! My account is never in arrears and I always pay my contract on time. Today I get an sms stating that my limit has been reached and that my line has been suspended, normally I get an sms before the limit is reached so that I can make an alternative arrangement like increasing it. Firstly, I can't get hold of anyone in an emergency, secondly when I tried phoning the call centre to uplift the suspension the line cuts after holding for a consultant for over 20 minutes!!!!! I can't even access the self help options on the *141# menu. MTN is by far the worst, most pathetic service provider, I don't see why I should be such a loyal customer, I will rather go to Vodacom. <br> <br> I'm very frustrated and highly disappointed!!!