Feedback REQ:***
<p>I called and spoke to one of the agents on friday, ref ***... and he said he escalated the matter to the supervisor as well and the supervisor will call me... I'm still waiting for the call tried to call again on the 10/05/2016 i was holding for 45minutes. I really do not know what to do anymore. Can someone assist. does it take that long for a device to be dispatched</p> <p> </p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Log a new Complaint
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Log a new Complaint
REQ:***
Best regards,