I have not received any feedback from Mtn, PLEASE PROVIDE FEEDBACK!!!
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MTN South Africa's replyOfficial
19 Jun 2015, 10:31
Hello llekena,
We are truly sorry for any inconvenience caused and for the break down in service experienced.
We can confirm that Kagiso is currently not available as he is a member of the Communications Workers Union, so we are not able to retrieve the company letterhead requesting the cancellation.
Kindly can we request that you send the cancellation request to *** with the response received from Kagiso and they will assist you accordingly.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply19 Jun 2015, 10:31
Official
Hello llekena,
We are truly sorry for any inconvenience caused and for the break down in service experienced.
We can confirm that Kagiso is currently not available as he is a member of the Communications Workers Union, so we are not able to retrieve the company letterhead requesting the cancellation.
Kindly can we request that you send the cancellation request to *** with the response received from Kagiso and they will assist you accordingly.
Regards
Tim
MTN Complaints Management Team: REQ:***