TM
Tumi M
1 reviews | Active since Sept 2018
18 Sept 2018, 11:00
Feedback
On the 13/09/2018 at 19h49, I sent an email to ********** of complain about the supervisor of Modi Mall MTN store no.1288. Incident that happened on the 12/09/2018 around 16h00-17h00..still waiting for the Respective Department to get back to me..Reference number: ********** 0
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Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
19 Sept 2018, 08:26Good day Tumi,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly forward me the initial e-mail that you sent regarding the complaint.
Please forward it to ***
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
MTN South Africa's reply19 Sept 2018, 08:26
Official
Good day Tumi,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly forward me the initial e-mail that you sent regarding the complaint.
Please forward it to ***
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
MTN South Africa's replyOfficial
26 Sept 2018, 10:12Good day Tumi,
This is to confirm that the store did make contact with you and that the query is resolved.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
MTN South Africa's reply26 Sept 2018, 10:12
Official
Good day Tumi,
This is to confirm that the store did make contact with you and that the query is resolved.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
TM
Tumi M's updateReviewer Update
26 Sept 2018, 10:23I don't remember receiving any call from Mtn store....if you where told that they called me then there is a serious problem with the person making call... tTTMaake
TM
Tumi M's update26 Sept 2018, 10:23
Reviewer Update
I don't remember receiving any call from Mtn store....if you where told that they called me then there is a serious problem with the person making call... tTTMaake