RM
Razaanah M
1 reviews | Active since Jan 2018
22 Jan 2018, 14:26
Feedback
I require feedback regarding sim swop, as I explained it is urgent as it is a business line. I am sure 3 hours was ample to get it sorted.
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MTN South Africa's replyOfficial
23 Jan 2018, 15:36Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide us with the cell number sim swap was performed on for us to investigate and resolve accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply23 Jan 2018, 15:36
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide us with the cell number sim swap was performed on for us to investigate and resolve accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,