NM
Nomakhwezi M

1 reviews | Active since Apr 2015

12 Nov 2015, 15:41

Fedup with MTN

My number *** I have been requesting for my invoices from July to October 2015 they haven't assisted me.This is a work phone. I evened complained here at Halopeter still not assisted.<br> <br> They managed to send me September and October as a combined invoice. What is that!!!!! Worse At work they cant give me the claim money because the invoice and statement I got doesnt make sense. That means I wont get back the phone amount which is the subscription amount from July to October that is 4 months .That means I have donated close to R1400 to my company thank you very much MTN.<br> <br> Can you kindly send me the contract settlement amount so that I will end this contract and take my account to Vodacom.<br> <br> Your response will be highly appreciated

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 Nov 2015, 09:14
Official
Hello mkhwezi@,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Please note that we need more details in order to assist you. We have sent you an email requesting all the details we need, please reply to the mail.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng Rakoena
REQ:***

Best regards,