1 reviews | Active since Nov 2011
FEDUP WITH EMPTY PROMISES BY MTN
Good day ( REFERENCES: ***2 / REQ ***/ REQ *** )<br> <br> THE FOLLOWING IS AN EMAIL I SENT TO MTN IN FRUSTRATION FOR NOT GETTING A SIMPLE CALLRECORD SINCE JULY 2015<br> <br> See attached file you forwarded regarding my request for callrecords from 29 May 2015 till 02 June 2015.<br> Does the dates of ATTACHED DOCUMENT correspond with my request? I dont think so. !!!<br> <br> Please for the last time, check your calendar and you will see that May/June month is the 5th and 6th month and not the 4th month...what's wrong with you people. I need callrecords from 29 May 2015 till 02 June 2015 and I asked for it since JULY 2015<br> <br> Send the correct records immediately!!!<br> <br> MTN UNSATISFIED CUSTOMER<br> <br> L.C.French<br> ***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request to the billing team for the data to be sent to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request to the billing team for the data to be sent to you.
Regards
Thabelo
REQ:***