1 reviews | Active since Aug 2013
Fed up with this sloppy service
<p>I have called MTN no less than 4 times asking them to deactivate my voicemail. They've promised and promised but its still on. I don't understand why they don't just do it because they all say its possible. I am so ****** frustrated because I really dont understand what's so difficult</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the voicemail was deactivated on the 29/04/2017 as per your request we have now logged an urgent request with our system administrators to further deactivate it on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***3
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the voicemail was deactivated on the 29/04/2017 as per your request we have now logged an urgent request with our system administrators to further deactivate it on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***3