Fed up with MTN! Validation on account Needed

This is my third report on a query which was logged and not resolved! How can it be impossible for anyone to send me a validation on my account??!! <br> <br> When can I receive the validation! Can someone superior please get involved, because it seems like a response is made on hellopeter to show MTN cares!!! <br> <br> I still dispute this charge, and it seems like there is no in MTN to assist with a simple validation request! <br> <br> On my previous log, REQ*** was requested by Nompumelo for a validation and I still have not received it, a survey was sent and not the report! I do not want an itemized billing I want a Validation!!!<br> REQ:***<br> <br> Fed Up!