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Meagan S

1 reviews | Active since Dec 2020

15 Oct 2021, 11:27

FED UP WITH MTN USELESS AND PATHETIC SERVICE

I am so fed up with MTN. This is the worse service i have ever received from MTN. I upgraded on my MTN Data contract about a week back and it was delivered yesterday to me by DSV on the 14.10.2021.... The router and everything has been set up, I am able to connect to the router , but there is no internet access to make use of the data , I called MTN yesterday and spoke to 5 different people by dialing 5 different numbers,.... still no assistance. This morning I have been speaking to about 4 different people from 09am to 11:21... and no one can assist and explain the problem to me. I am busy calling the retention's department and have been on hold for over 30min.... I mean this is unacceptable. I have 2 brand new contracts with MTN that I do not want these devices anymore because of the pathetic and useless services I am still busy receiving .... I have been a customer for over 10 years and now they can kiss my behind goodbye, because I will never make use of MTN again and I will bad mouth them wherever I go. They should just remember word of mouth is powerful. GoodBye MTN and thank you for nothing ... you Idiots.

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