1 reviews | Active since Sept 2016
Fed up with Mtn
<p>This is a follow-up of the review that I sent last week.Reference: REQ: ********** . Mtn promised to make delivery of my Iphone, but in vain.Their reasons are:they will only deliver the phone to me at the registered address which is understandable but very difficult at the moment.I tried to inform both Mtn and the courier company that I am at work the whole week and requested that they deliver at my work, they refused.I requested that they supply me with the exact time of delivery of the phone,again they refused, they say I must take a day off and be in the house the whole day,which is unreasonable as Im a very busy during these times.I then requested that I come to collect the phone at the premises, again they refused.I find this ridiculous and if Mtn will continue to treat me like this, I will terminate all my three contracts I have with them.This is extremely uncalled for, from a big company like Mtn.Im getting fed up with Mtn</p>
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Siphumezo
REQ:***
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Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
