1 reviews | Active since Aug 2016
Fed up with MTN
<p>I've been a customer for 15 years but recently I've been extremely unhappy. They charge R160 for 1GB data which doesn't even last 2 weeks!!! And most of the time I have my mobile data off but still it does not last. We used to get 1GB free with every purchase ,but MTN has changed that.They charge more than any other network and if this carries on I will have to consider changing my network! It has become to expensive. Data expires before the actual due date as well. </p>
Good Day Layla Pckover,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. It is possible that your phone has internet automatic updates or background data running which might be using a lot of your data bunde. Please check if your phone has any of those and deactivate them . For advise on how to check or which application can be switched off please contact our Data Support team on 1555 (free from an MTN line) or *** (chargeable from an non-MTNline).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Layla Pckover,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. It is possible that your phone has internet automatic updates or background data running which might be using a lot of your data bunde. Please check if your phone has any of those and deactivate them . For advise on how to check or which application can be switched off please contact our Data Support team on 1555 (free from an MTN line) or *** (chargeable from an non-MTNline).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,