1 reviews | Active since Jun 2018
I was with MTN mobile for over 5 years. 2 years ago i lost my job and could not pay my installments. So i was handed over to Hammond Pole Attorneys and TC Recoveries. I was receiving calls and emails from both parties. I made arrangements with Hammond Pole and received my settlement letter from them in April 2018. Today i am still receiving emails from TC recoveries telling me that they are handing me over to SSDA (do not know who they are). I called SSDA and they asked me to email through my settlement letter to them, this was May. Till this day i am still receiving messages telling me that i am being handed over to SSDA. When i call in, i can never get though to the correct department or person......I am fed up with MTN!!!!
Good day Boipelo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the cell number your complaint relates to or your ID number so that we may pick up both profiles and assist you with resolution of your complaint.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Boipelo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the cell number your complaint relates to or your ID number so that we may pick up both profiles and assist you with resolution of your complaint.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
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