FED UP WITH MTN

This is my second time writing a complaint on HelloPeter for the pathetic service from MTN.<br> It's nearly a week and I still haven't heard from MTN with regards to my refund. <br> I wanted a top up package ,the consultant didn't set it ,but left it as an open line contract and now I'm being billed for something i didn't want??? I was told to set the limit manually????? whats limit???? I never asked for a limit!!!! I just wanted a top up contract. Luvo Booi send a request for refund to the Customer Service office in Morningside as he was told to do so by a consultant working at the customer care service department His name was Dlumani or Dumani not sure will check my notes,but I haven't heard from MTN.<br> I demand a refund its not my fault the MTN consultants aren't trained properly and its also not my fault the consultant that no longer works at the MTN Woodmead store didn't do her job. Once again it clearly states on my contract and the consultant wrote it down herself that : This client requested a top up package. I'm beyond fed up with the pathetic service from MTN. I'm about to get another service provider to buy my contract from MTN...