FED UP WITH MTN

This is actually my second complaint on Hello Peter about my MTN account.<br> My account was with legal department (cel: ***)<br> At then few months later on Experien it showed it had been paid up.<br> A year later a collection company started calling me regarding my old MTN Account. My problem comes when I contact MTN to confirm if I am really still owing and if the collection company is right to collect from me. I have no problem paying but MTN refuses to come back to me. Its almost a year of calling, emailing, leaving messages for legal department and no one has come back to me.<br> Finally got through to someone who wanted to help which was last month - I spoke to Ziyanda Yaso who told me that my account is paid and promised to send me paid up letter to send to this collection company then next thing she is also not replying to my emails. <br> This is really unacceptable because if this matter takes any longer the balance keeps going up and it will affect my credit profile. MTN does not care about its customers!!