1 reviews | Active since Jul 2016
fed up with lack of response
<p>complained numerous times about my number and line being disconnected from the Mtn network. My subscriptions for this so called invalid number is still being deducted. My contract has not expired yet. Can't seem to get anyone who can assist me. Store consultants are clue less about what happened. Is there any one in Mtn who is competent enough to sort this matter out. I'm really frustrated and fed up with the lack of response and poor customer care by Mtn. </p>
Good Day Elaine David
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier the matter has been resolved, we are glad that we could serve you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ: **********
Good Day Elaine David
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier the matter has been resolved, we are glad that we could serve you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ: **********