FED UP WITH INCORRECT BILLING!!!!

<p>After months of exorbitant data fees on my iPad with contract through MTN, I decided to switch off cellular data on my iPad. This was done in July 2016. From this date, I have ONLY used data through wifi.</p> <p> </p> <p>However, MTN saw it fit to continue billing me over R4000 for July, August and now again in September. I have called MTN's call centre numerous times only to be advised that a call has been logged and this is under investigation. The last time I was told this was Tuesday 27 September and I was told that it would take 48 hours to investigate. Well surprise surprise, I have heard nothing, and after trying to call twice this morning, both times my call was dropped!</p> <p> </p> <p>I am now furious as I am paying customer and I have never missed a debit order. I DEMAND that MTN refund me R8000 for August and September usage, and I expect a PROPER investigation to be done. I expect MTN t confirm my device's MAC address and check to see that my device has NOT been using all this data!</p> <p> </p> <p> </p>